Protect your identity

By protecting your personal information you can lower your chances of becoming a victim of identity theft.  

Are you a victim of identity theft?

If you have fallen for a scam, given away personal information or suspect your identity has been stolen, please see our . 

How we protect you

Our  sets out how we protect your information. We use different measures and technologies to make sure only you can access your account. 

We’ll never send you an email that asks:

- for personal information, eg, your myIR Secure Online Services account user ID and password

- you to enter personal information on a third party website.


Next time you speak with us, ask us to . This service offers added security to your account by using voice recognition software. 


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216 Springfield Street

Christchurch, 8014